Privacy Policy

This privacy policy covers the website https://kappo.pt/. Here we inform our Clients/Users of the general rules for the processing of personal data, which is collected and handled in strict compliance with the legislation in force regarding the protection of personal data, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

https://kappo.pt/ may contain links to other websites for which we are not responsible, and the User should consult their respective privacy policies.

Our company and the brands it manages respect the privacy of the Client/User and process personal data in accordance with the law. Data will not be processed for any purposes other than those specified here, and we reserve the right to update or modify this Privacy Policy at any time, particularly to adapt it to legislative changes.

CANCELLATION POLICY

Cancellations and/or any changes to reservations, including arrival time, number of people, or other data, must be communicated at least 48 hours before the original booking. Otherwise, we cannot guarantee the update of the reservation.

WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?

· Company name: Basílio e Silva Lda
· Headquarters address: Avenida Emídio Navarro 23A, 2750-337 Cascais
· Tax ID (NIF): 514594292
· Email: reservas@kappo.pt

WHAT IS PERSONAL DATA?

Personal Data refers to any information, of any nature and regardless of the medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to more specific elements of their physical, physiological, psychological, economic, cultural, or social identity.

Basílio e Silva Lda only collects data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.

WHAT ARE THE PURPOSES FOR COLLECTING USER PERSONAL DATA?

The data collected through the forms on the Basílio e Silva Lda website is exclusively intended for processing reservation requests. A phone number is requested, which will only be used to confirm or reschedule the made reservation. This information is never shared with third parties and is used solely to better serve our Client/User and exclusively in the context of follow-up communication.

Browsing the website https://kappo.pt/ only involves collecting the Internet Protocol (IP) address.

The domain server for the website https://kappo.pt/ logs and stores the information usually recorded by default by the server, namely the IP through which the User accessed the internet, the date and duration of access to the website, and the internet address of the site that directly referred the User to our website.
These data are used to measure the number of visits to different areas of the website https://kappo.pt/

WHO HAS ACCESS TO USER PERSONAL DATA AND WHO IS RESPONSIBLE FOR ITS PROCESSING?

Basílio e Silva Lda. does not disclose any personal data of its Clients and Users to third parties without their consent, except when required by law, and is responsible for processing the user’s personal data.

If the personal data subject needs to contact the data controller, they may do so by sending an email to reservas@kappo.pt

WHERE IS USER DATA STORED?

The data of our Clients and Users is automatically stored on a secure server located in Portugal, within specific databases created for this purpose. These servers are protected and maintained in accordance with the highest security standards and in compliance with applicable privacy laws. If you wish to be removed from our database, you may exercise that right by contacting us through the website or via email: https://kappo.pt/

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The duration for which Personal Data is stored and retained varies according to the purpose for which it is used, with the general rule being that it is kept only as long as necessary for each purpose. However, there are legal obligations (e.g., tax-related) that may require the retention of Personal Data for a longer period, in which case the data will be retained only for the time necessary to comply with the legal obligation.
The collected Personal Data is processed in strict compliance with applicable legislation and stored in dedicated databases. Such data is retained in a format that allows the identification of the Personal Data Subjects.

WHAT ARE THE RIGHTS OF THE CLIENT/USER?

As the data subjects, Clients/Users are guaranteed, at any time, the right to access, rectify, update, limit, and erase their personal data (except when the data is essential for service provision or legal compliance), the right to object to its use for commercial purposes, the right to withdraw consent, and the right to data portability.

HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, ERASE, OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA, OR WITHDRAW CONSENT?

For matters related to the protection of Personal Data on the website https://kappo.pt/, you should contact Basílio e Silva Lda. through one of the following methods:
Email to the following address: reservas@kappo.pt
Letter addressed to Basílio e Silva Lda. at the following address: Avenida Emídio Navarro 23A, 2750-337 Cascais or by phone: +351 960 272 887

CHANGES TO THE PRIVACY POLICY

It is the policy of Basílio e Silva Lda. to comply with the legal, regulatory, and normative provisions governing privacy and the protection of Personal Data in all countries where it operates, without exception. Therefore, whenever necessary, it reserves the right to adjust the Privacy Policy according to legal requirements and to update it in line with any changes introduced in the processing of Users’ Personal Data.

HOW DO WE USE “COOKIES”?

This website uses the industry-standard technology known as “cookies.” A cookie is a unique text file that a website sends to your browser software. Cookies allow the customization of the information displayed based on your browsing preferences. We use cookies to personalize content or to “remember” you when registering for products or services. If you do not wish for us to install cookies on your browser, you should set it to reject cookies. Rejecting cookies will affect your ability to use some of the services on our website.