{"id":1095,"date":"2026-08-12T09:24:28","date_gmt":"2026-08-12T09:24:28","guid":{"rendered":"https:\/\/kappo.pt\/?page_id=1095"},"modified":"2026-08-12T16:36:21","modified_gmt":"2026-08-12T16:36:21","slug":"faqs","status":"publish","type":"page","link":"https:\/\/kappo.pt\/en\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n
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\n Frequently Asked Questions\n <\/h1>\n <\/div>\n <\/header>\n\n
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\n 01\n <\/p>\n\n \n KAPPO\n <\/h2>\n <\/header>\n\n

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\n Where is KAPPO located?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n KAPPO is located in central Cascais, in the Lisbon region, at Avenida Em\u00eddio Navarro 23A, 2750-337 Cascais, Portugal<\/a>.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n What type of restaurant is KAPPO?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n KAPPO is a Japanese fine dining restaurant<\/strong> in Cascais, centred around an omakase experience at the counter. The cuisine brings Japanese tradition and technique together with Portuguese produce and seasonality.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n <\/div>\n <\/section>\n\n\n \n \n\n

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\n 02\n <\/p>\n\n \n Omakase Experience\n <\/h2>\n <\/header>\n\n

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\n What is the omakase experience at KAPPO?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n At KAPPO, omakase<\/a> is an experience in which the guest entrusts the Chef with choosing and pacing the menu. The sequence is guided by the season, the availability of produce and the balance between Japanese tradition and contemporary interpretation, with the preparation taking place in front of the guests.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n Is the omakase menu always the same?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n No. The menu evolves with the seasons and the availability of produce.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n Can I choose the dishes on the omakase menu?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n No. In KAPPO\u2019s omakase experience, the choice of dishes is left to the Chef.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n How many seats does KAPPO have?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n KAPPO has 12 seats at the counter.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n How long does the omakase experience last?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n The experience lasts approximately 2 hours and 30 minutes.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n Where can I find the menu and current price?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n The current omakase menu and price can be found on our Menu page<\/a>.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n <\/div>\n <\/section>\n\n\n \n \n\n

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\n 03\n <\/p>\n\n \n Dietary Requirements\n <\/h2>\n <\/header>\n\n

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\n Can KAPPO adapt the experience for allergies, dietary restrictions or intolerances?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n Yes. Provided we are informed at least 48 hours in advance, we can adapt the menu to certain allergies, intolerances or dietary restrictions. All adaptations are subject to prior confirmation by our team.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n Are vegetarian or vegan options available?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n No. KAPPO does not currently offer vegetarian or vegan menus.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n Can the menu be adapted during pregnancy?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n The experience should be considered individually by each guest. At KAPPO, we work with fresh fish and fish-ageing techniques and do not use freezing. The menu includes preparations of raw or lightly cooked fish.\n <\/p>\n\n

\n For this reason, we cannot guarantee an adaptation of the menu that removes all foods commonly advised against during pregnancy. The decision to take part in the experience should be made by the guest, taking into account their individual circumstances and the advice of the healthcare professional overseeing the pregnancy.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n Are gluten-free options available?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n We are unable to offer a completely gluten-free tasting menu. Our cuisine uses ingredients that are essential to the experience, including soy sauce containing gluten, which means we cannot guarantee a gluten-free menu.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n <\/div>\n <\/section>\n\n\n \n \n\n

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\n 04\n <\/p>\n\n \n Reservations & Visit\n <\/h2>\n <\/header>\n\n

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\n How can I make a reservation at KAPPO?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n You can make your reservation online<\/a> or contact us on +351 960 272 887<\/a>.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n Can I visit KAPPO without a reservation?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n We can welcome guests without a reservation subject to availability, but the likelihood of having seats available on the same day is low. We always recommend booking in advance.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n What is KAPPO\u2019s cancellation policy?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n Cancellations or changes must be made at least 48 hours in advance.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n What happens if I arrive late for my reservation?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n We ask guests to arrive on time. There is a 10-minute grace period after the reservation time; after that, we may not be able to guarantee the experience in its entirety.\n <\/p>\n <\/div>\n <\/div>\n <\/details>\n\n

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\n What are KAPPO\u2019s opening hours?\n <\/h3>\n <\/span>\n <\/summary>\n\n
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\n Our current opening hours are:\n <\/p>\n\t\t\t\t\t\t\t